Algemene voorwaarden

At ElectriX, our customer is at the heart of everything we do. We understand the importance of providing support and information when you need it. Our customer service team is ready to assist you with all your questions and concerns.

Order & Shipping Do you have questions about your order, delivery time, or shipping methods? Contact our order and shipping team via electrixamsterdam@gmail.com.

Returns & Warranty Are you not satisfied with your purchase or have you received a defective product? You can find our return and warranty conditions here. For immediate assistance, please contact us via electrixamsterdam@gmail.com.

Technical Support Do you have technical questions about your bike or need assistance with assembly? Our technical team is here for you. You can reach them via electrixamsterdam@gmail.com.

Feedback & Complaints Your feedback is invaluable to us. If you have any feedback or are not satisfied with our service, please contact us via electrixamsterdam@gmail.com. We take all feedback seriously and strive to continuously improve our service.

Contact Form: Do you have a general question or comment? Fill out the form on the contact page, and we will get back to you as soon as possible.

Customer Service Hours: Monday – Friday: 09:30 – 18:00 Saturday-Sunday: 10:00 – 16:00

Thank you for choosing ElectriX. We are proud to serve you and hope you have a great experience with our products and services!